# Error Messages Related to Provider Change Requests

Potential Error Messages

Below you will find a list of the error messages that may occur in relation with the processing of a provider change requests.

For general error messages which may occur in relation with provider change requests refer to the Annex.

Comments on the Table

- The column "Input Format" informs whether the error message may occur with the key/value (= KV) and / or with the XML format (= XML).

  - The column "Request type" informs about the types of requests in relation with which the error message may occur:
    - CHPROV (=C)
    - CREATE-AUTHINFO1 (=CA1)
    - CREATE-AUTHINFO2 (=CA2)
    - DELETE-AUTHINFO1 (=DA1)

Error Code | Error Message | Input Format | Request Type | Brief Description
--- | --- | --- | --- | ---
33300102900 | The provided DNS data are not acceptable. Domain "Status" is "failed". | KV / XML | C | The Nameserver Predelegation Check of a domain with status failed, failed.
33300102912 | Predelegation Check warning | KV / XML | C | These are warnings issued as a result of the Nameserver Predelegation Check.
46000108827 | Secure Entry Point flag should be set in DNSKEY | KV / XML | C | You did not set the corresponding flag for Dnskey.
53000060009 | At least one Contact does not exist | KV / XML | C | One of the Contacts stated in the request does not exist.
53300081600 | Within a Contact "Email" is missing | KV / XML | C | The Contact contains no e-mail address.
53300100021 | Technical Predelegation Check Problem - please try later | KV / XML | C | The Nameserver Predelegation Check failed due to a technical problem. Please submit an Update for the domain.
53300102902 | Required glue record is missing [dynamic error text] | KV / XML | C | No IP(s) was/were stated for the name server(s).
53300102912 | Nameserver error [dynamic error text] | KV / XML | C | Name server error: The dynamic part of the error message contains the error message of the Predelegation Check.
53300102912 | Nameserver error [dynamic error text] | KV / XML | C | The Nameserver Predelegation Check failed.
53300102920 | Occurrences of keyword “Nserver” out of range [min: 2, max: 13] | KV / XML | C | “Nserver” was stated too often or once.
53300103022 | Missing mail exchange preference of DNS entry | KV / XML | C | You did not enter any preference value (0-999) for the MX record.
53370080005 | Required change provider request data is missing | KV | C | You did not include all mandatory data.
53380042010 | Keyword "Domain" cannot be recognized | KV / XML | C | The value of the keyword “Domain” was not found.
53380062206 | Mismatch between values for "Domain-ace" and "Domain" | KV / XML | C | Domain and domain-ace do not match.
53380062206 | Mismatch between values for "Domain-ace" and "Domain" | KV / XML | C / U / CH / D / T | Domain and domain-ace do not match.
54300062506 | Holder does not match | KV / XML | C | Domain holder does not match.
56000088709 | Specified AuthInfo2 does not exist | KV / XML | C | The stated AuthInfo2 does not exist.
56300108812 | The provided DNS data are not acceptable | KV / XML | C | The DNS data is not accepted.
63200020603 | This Contact is administered by another provider ([repetition of the handle]) | KV / XML | C / U / CH / D / T | A request is implemented with handles for General Request and Abuse Contact that belong to another RegAcc.
63300022003 | This domain is administered by another provider [dynamic error text] | KV / XML | C | The domain is administered by another RegAcc.
63300042100 | Keyword "Domain-ace" cannot be recognized | KV / XML | C | The keyword "Domain-ace" cannot be found.
63300042102 | Keyword "Domain-ace" can appear once and just once | KV / XML | C | The keyword "Domain-ace" can be stated only once.
63300043003 | Occurrences of keyword "Nsentry" out of range [dynamic error text] | KV / XML | C | Too many entries for "Nsentry". The maximum number of permitted NS entries is five.
63300043100 | Keyword "Nserver" or "Nsentry" cannot be recognized | KV / XML | C | The keyword "Nserver" or the keyword "Nsentry" was not found.
63300060005 | Contact occurs more than once in same role | KV / XML | C | The Contact handle was stated several times for the same role.
63300062009 | Domain doesn't exist [repetition of the non-existent domain] | KV / XML | C / CA1 / CA2 / DA1 | Domain does not exist.
63300062905 | Duplicate value(s) for “Nserver” | KV / XML | C | The values for "Nserver" are identical.
63300063002 | Preference values for MX-RR are out of range (0-999) | KV / XML | C | The preference range of MX-RR is 0-999.
63300063005 | Incorrect value(s) for “Nsentry” | KV / XML | C | The value for “Nsentry” is invalid.
63300063005 | Duplicate value for “Nsentry” record is present | KV / XML | C | The values for "Nsentry" are identical.
63300063006 | “Nsentry” has invalid owner | KV / XML | C | The value entered for "Nsentry" is invalid.
63300063011 | Nserver has invalid owner [dynamic error text] | KV / XML | C | The value entered for "Nsentry" is invalid.
63300063016 | At least 2 MX entries have the identical preference | KV / XML | C | There are MX entries with identical preference values.
63300063102 | Unknown type of DNS data | KV / XML | C | The type of DNS data is unknown.
63300063103 | Illegal type of DNS data | KV / XML | C | The DNS data is not permitted.
63300080013 | Too many Contacts are indicated [dynamic error text] | KV / XML | C | You stated too many Contact handles for one role.
63300080700 | Contact with wrong value for "Type" [“HANDLE”] | KV / XML | C | Type and role do not match for one of the Contacts.
63300083005 | Value for “Nsentry” contains unknown host | KV / XML | C | The value entered for "Nsentry" is invalid.
63300102913 | Incorrect value(s) for “Nserver” [dynamic error text] | KV / XML | C | You stated an invalid Nameserver.
63300103005 | No other MX resource record is allowed in combination with "Null MX" | KV / XML | C / U / CH | MX 0 . is not allowed in combination with other MX resource records.
63310062007 | Inadmissible value for keyword "Domain" [dynamic error text] | KV / XML | C | The value entered for "Domain" is invalid.
63370048700 | Keyword "AuthInfo" cannot be recognized [dynamic error text] | KV / XML | C | The keyword "AuthInfo" was not found.
63370088701 | AuthInfo does not match | KV / XML | C / I | AuthInfo does not match.
63380063209 | Illegal operation on own domain | KV / XML | C | You tried to start a CHPROV for your own domain.
63391048502 | Keyword "AuthInfoHash" must appear once and just once | KV / XML | CA1 | The keyword "AuthInfoHash" must not be stated more than once.
63391048602 | Keyword "AuthInfoExpire" can appear once and just once | KV / XML | CA1 | The keyword "AuthInfoExpire" must not be stated more than once.
63391068503 | The value for keyword "AuthInfoHash" has an invalid format | KV / XML | CA1 | The format used for the "AuthInfoHash" is invalid.
63391068603 | The value for keyword "AuthInfoExpire" has an invalid format | KV / XML | CA1 | The format used for "AuthInfoExpire" is invalid.
63391068704 | AuthInfo1 already exists | KV / XML | CA1 | AuthInfo1 already exists.
63392068709 | AuthInfo1 does not exist | KV / XML | DA1 | AuthInfo1 does not exist.
63393068704 | AuthInfo2 already exists | KV / XML | CA2 | AuthInfo2 already exists.
66300048905 | Invalid DNS Data (Nsentry, Dnskey) | KV / XML | C | The DNS data is invalid.
66300068803 | The value for keyword "Dnskey" has an invalid format | KV / XML | C | “Dnskey” has invalid format.
66300068807 | "Dnskey" invalid | KV / XML | C | “Dnskey” is invalid.