# Contact Requests

Overview

Introduction

The Contacts are used to administer personal and organisational data as well as contact information (to submit general and technical requests or to submit enquiries and information about possible unlawful or improper use of a domain).

Before you can register a domain you must have entered data about the domain holder (Holder) and optional data about the contact information (General Request and Abuse Contact).

This information is stored in so-called Contacts. Each Contact has a unique handle ID, which in turn is used to make reference to the Contact in domain requests.

This section describes the data object "Contact" and the request types you can use in relation with it.

Contents

This section covers the following topics:

- Contact Data Object
- Contact CREATE Request
- Contact UPDATE Request
- Replies to Contact CREATE and UPDATE
- Contact CHECK Request
- Contact INFO Request
- Replies to Contact INFO Requests
- Error Messages Related to Contact Requests

Important Information

- Before you can register a domain you have to create the necessary Contacts. If you register any additional domains or make further domain requests you can fall back on existing Contacts.

- If you want to collect data of future domain holders such as name, address or e-mail address, you must inform the future domain holders of your activities in advance. You must state the purpose, scope and the intended use of the data. In addition to that you must inform your client that DENIC will also store client data when a domain is registered. You will provide this information by submitting the DENIC Domain Terms and Conditions to the client for information. You may also include a corresponding note in your own terms and conditions or in your order form to draw the client's attention to this fact.

- The requests contact CREATE and contact UPDATE must contain an e-mail address for the contact objects PERSON and ORG.

- Once you have created a Contact you cannot delete or deactivate it any more. It will always persist.