24-7-Service

Operational disruptions will be announced on the mailing list and at https://status.denic.de/.

 

We can be reached in the event of disruptions to the following services outside of service hours

  • Name server

  • Mail server

  • Web server

  • Whois server

  • Registration system

 

Other problems outside of service hours

Problems reported outside of service hours that do not fall under the above points will be billed separately.

 

Availability outside service hours

  • Monday - Thursday, 6 p.m. - 8 a.m.

  • Friday, 4 p.m. - Monday, 8 a.m.

  • by telephone, fax, or email.

  • The subject line of the email must begin with SOS:.

  • Telephone numbers and email addresses are available here (Kontaktinformation
    Contact information).